You upload your unpaid documents, and we begin the collection and publication of said non-payment.

If you manage to recover your money, you have to pay the service fee. If you don’t recover, you don’t pay.

The commission is a percentage of each document and is calculated based on the amount and age of the document (see here ). The higher the invoice amount, the lower the percentage to be paid in case of recovery.

*The amount of the document is the value that your client maintains unpaid (may include VAT (Chile) or IGV (Peru)).

The commission is calculated for each document.

No, VAT (Chile) or IGV (Peru) must be added to the % of commission against recovery. You can deduct this as a credit, since we will issue you an invoice for the commission paid.

Validation of the invoice in SII, notification to your debtor, publication of the debt in the financial and commercial system, and if necessary, mediation of disputes, payment agreements and collection.

The service only includes a judicial debt collection consultation, where we review your case and advise you on whether or not it is convenient for you to move on to this stage (more information here ). If you want to continue with a claim, we will refer you to our specialist partner ProtegePyme.

The only additional cost that may be incurred is the fine for uploading a false document, one that is not correct or that was previously paid, said fine has a cost of 2% of the amount erroneously uploaded. Publishing a company incorrectly is a very delicate matter, so it is important to validate the documents prior to uploading

The cost is directed to the person to whom we provide the service, so it is always made to the creditor.

However, there are clients who, after paying the commission, bill the debtor for the collection costs, referring to the invoice that we issued for the collection service commission.